No Matter What You Do, Do It Well

My dad used to tell me, “If you do something, do it right.”  If we spend our time and energy on something, we might as well get the most return out of it as possible.  To get the greatest return requires directing our attention on the task at hand and making doing as well as… Read More

Sing Your Own Song

We all want simple answers.  Like a child, we want answers we may comprehend.  Children don’t have the language or understanding of multiple meanings to grasp the subtleties of experience and the truth derived from multiple perspectives.  As adults we are continually learning new ways of seeing the world provided our intent is improvement and… Read More

Thinking about our Roots

Root Cause is a way of thinking that allows us to continually improve complex systems with both manageable and emergent properties.  It implies an ordered sequence of events.  However, having worked many root cause analyses as a quality engineer, within complex and even simple systems the causal chain is not linear, direct and easy to… Read More

Threshold Identity

Our identity constantly evolves with increased change during periods we pass through a threshold. I’ve been working at a growing company for years.  We have reached a point of diminished returns on our efforts to grow and change.  We maintain instead of improve.  We look at the bottom line instead of the whole picture.  Our metrics… Read More