“Things aren’t gonna change unless you do.” These words were said to me in a conversation with Ron, the gentleman who checks people in at the doctor’s office. We were discussing having fun with what we do. Both of observed that more than half the people we interact with complain about things and most especially… Read More
Do you have a leadership gap?
I’m a division quality manager and helping the organization prepare for an audit. Next week we are being re-certified to the requirements of AS9100, the world-wide Aerospace Business/Quality Management System Standard. Stress rises for many people when they are interviewed during an audit. An auditor who you don’t know comes in and asks questions about… Read More
Business of You 