Minding Our Leadership Gap

Last time we spoke of feedback through auditing, interviews, and the like.  Even going to the doctor is a form of feedback albeit less formal than audits or interviews.  However, I know some folks who are just as stressed out by doctors as interviews and audits.  We also spoke of the leadership gap between what… Read More

Do you have a leadership gap?

I’m a division quality manager and helping the organization prepare for an audit.  Next week we are being re-certified to the requirements of AS9100, the world-wide Aerospace Business/Quality Management System Standard.  Stress rises for many people when they are interviewed during an audit.  An auditor who you don’t know comes in and asks questions about… Read More

Quality of Life Emerges Out of Our Decisions

Recently, an auditor evaluated the company I work for to approve us to perform work to their workmanship processes. During the close out session, the auditor made a comment the struck a chord.  “I let go of the quality in my life 15 years ago.”  He went on to talk about working overtime and dedicating… Read More