An experienced auditor uses this tool to elicit more information than necessary. Quality engineers use it during investigations of anomalies to bring pertinent information to the surface. Quality inspectors use it during source inspections at a supplier to give the space for details not captured in the paperwork. And, quality managers use this tool to… Read More
Without Integrity, we look like Fools.
Integrity is the basis of our existence. It builds our character and enables us to lead ourselves towards our purposes. Read More
Have you audited yourself?
If you know you have a problem, the first step is to contain the negative affects. As stated last week we had an audit resulting in finding lapses in our ability to do what we say and say what we do. We had a challenge to our organizations integrity. As required by the aerospace standard… Read More
Time to Correct Ourselves
We received the final audit report yesterday. My company received a few findings from the AS9100 audit. A finding is a lapse in conformance or in other words a situation where we don’t do what we say we do or not doing what we are expected to do. A finding shows our integrity is not… Read More
Feedback on Integrity
This week was the audit of my company’s business management system. Today is the last day of the audit where we receive the final report indicating any major or minor findings and observations. To help my eight-year-old daughter understand what an audit is like I asked her what her standardized tests were like. She told… Read More
Minding Our Leadership Gap
Last time we spoke of feedback through auditing, interviews, and the like. Even going to the doctor is a form of feedback albeit less formal than audits or interviews. However, I know some folks who are just as stressed out by doctors as interviews and audits. We also spoke of the leadership gap between what… Read More
Do you have a leadership gap?
I’m a division quality manager and helping the organization prepare for an audit. Next week we are being re-certified to the requirements of AS9100, the world-wide Aerospace Business/Quality Management System Standard. Stress rises for many people when they are interviewed during an audit. An auditor who you don’t know comes in and asks questions about… Read More
Quality of Life Emerges Out of Our Decisions
Recently, an auditor evaluated the company I work for to approve us to perform work to their workmanship processes. During the close out session, the auditor made a comment the struck a chord. “I let go of the quality in my life 15 years ago.” He went on to talk about working overtime and dedicating… Read More
Business of You 