What should we expect of the world around us?

My wife made an excellent observation the other day.  She told me the books we’ve been reading recently while gathering ideas for my Biz of You series of books over the last couple years seem to have a similar underlying theme. (list of books below) Our stress, problems and difficulties with life are an inside… Read More

Minding Our Leadership Gap

Last time we spoke of feedback through auditing, interviews, and the like.  Even going to the doctor is a form of feedback albeit less formal than audits or interviews.  However, I know some folks who are just as stressed out by doctors as interviews and audits.  We also spoke of the leadership gap between what… Read More

Do you have a leadership gap?

I’m a division quality manager and helping the organization prepare for an audit.  Next week we are being re-certified to the requirements of AS9100, the world-wide Aerospace Business/Quality Management System Standard.  Stress rises for many people when they are interviewed during an audit.  An auditor who you don’t know comes in and asks questions about… Read More

What’s your Mental Model?

Per Wikipedia: A mental model is an explanation of someone’s thought process about how something works in the real world.  It is a representation of the surrounding world, the relationships between its various parts and a person’s intuitive perception about his or her own acts and their consequences.  Mental models can help shape behavior and… Read More