The Leadership Bridge

Leadership, like character, is different for each individual. It doesn’t matter if we are autocratic, authoritative, pacesetting, democratic, coaching, affiliative, or laissez-fair style leaders; we all have our particular approach. Our leadership style may be different between work, home and social lives as well. No matter whether we pick one approach or mix it up… Read More

Communication’s Value

Passionate, principled, and idealistic are attributes that can get us hired in the jobs we want. On the other side of the sword these attributes can get us fired from the jobs we have. It comes down to how we use these attributes and more specifically the energy we derive from them. Each of our… Read More

The Unspoken Quality Tool

An experienced auditor uses this tool to elicit more information than necessary. Quality engineers use it during investigations of anomalies to bring pertinent information to the surface. Quality inspectors use it during source inspections at a supplier to give the space for details not captured in the paperwork. And, quality managers use this tool to… Read More

Knowledge Bullies & System Prophets

The amount of confirmation and negativity bias used by leaders to sway personnel to their point of view is alarming some days. In a meeting they may even have someone pull up data and looking at one data point tell everyone how it shows their supposition is correct. Occasionally, someone who has some inclining of… Read More