The Unspoken Quality Tool

An experienced auditor uses this tool to elicit more information than necessary. Quality engineers use it during investigations of anomalies to bring pertinent information to the surface. Quality inspectors use it during source inspections at a supplier to give the space for details not captured in the paperwork. And, quality managers use this tool to… Read More

Meta Data Brokers In Our Pockets

My writing has tapered off. For those who enjoy these posts, I apologize. Life comes and goes with every day and our focus changes based on our present needs. Recently, I’ve been focusing on letting shit go. There’s so much to wrap ourselves up with from the holidays, muling over future job opportunities versus present… Read More

Scope This!

The scope of our attention determines our reality. We create more work than necessary and hubris when our scope of attention extends into details not mattering to our particular task or intention. We create uncertainty and fear of the unknown when our scope of attention does not include the pertinent details for our task or… Read More