Soap Operas and Beer

The family went to Ridgway last weekend.  We stayed at a hotel and met a most patient friendly hotel manager but the name of Patti.  She put our 5-year-old to work helping set up evening drinks for the hotel guests.  We got to talking and she mentioned how she came to her current position via… Read More

Own Up and Put Out

Transformation of inputs into outputs – this is the process by which the goals are obtained.  I found the above line while poking around some system thinking pages on Wikipedia.  This is a basic idea of not only systems thinking but also the process approach mentioned in a previous post.  It’s also key to leadership.… Read More