Sing Your Own Song

We all want simple answers.  Like a child, we want answers we may comprehend.  Children don’t have the language or understanding of multiple meanings to grasp the subtleties of experience and the truth derived from multiple perspectives.  As adults we are continually learning new ways of seeing the world provided our intent is improvement and… Read More

Minding Our Leadership Gap

Last time we spoke of feedback through auditing, interviews, and the like.  Even going to the doctor is a form of feedback albeit less formal than audits or interviews.  However, I know some folks who are just as stressed out by doctors as interviews and audits.  We also spoke of the leadership gap between what… Read More

What’s Your Crap Factor?

A comment was made in a recent meeting about program management I attended where there was a discussion about dealing with difficult customers, “People don’t perceive what effort it takes to meet their expectations.  They only begin to understand when we add cost to their proposal.”  Communication is inherently inefficient.  There’s no way to know… Read More