Living up to your Standards

There are people who just don’t live up to their own standards.  They take on the standards of others or of the culture they immerse themselves in.  Perhaps it is because they are empty and void of value.  Maybe they seek to become that which they follow or haven’t learned how to stand up for… Read More

Nothing Like Getting Laid Off

Getting laid off, fired or let go in any capacity sucks.  It peaks emotions and some folks lose control.  Our mental model for life begins breaking down.  Our house of cards tumbles down and it’s easy to get overwhelmed with thoughts of, “What am I going to do?” or “I didn’t see this coming.”  We… Read More

What’s Your Crap Factor?

A comment was made in a recent meeting about program management I attended where there was a discussion about dealing with difficult customers, “People don’t perceive what effort it takes to meet their expectations.  They only begin to understand when we add cost to their proposal.”  Communication is inherently inefficient.  There’s no way to know… Read More

Working with our Mental Models

There are two kinds of properties that we deal with every moment of our lives. There are those things we can control to varying degrees of influence. These are manageable properties. Examples of manageable properties are our reactions to our situation, our attitude, our choices to pursue an action, and most importantly, our attention. And,… Read More

What’s your Mental Model?

Per Wikipedia: A mental model is an explanation of someone’s thought process about how something works in the real world.  It is a representation of the surrounding world, the relationships between its various parts and a person’s intuitive perception about his or her own acts and their consequences.  Mental models can help shape behavior and… Read More

Adjusting our Expectations

This week, my four-year old son was having some difficulties at school, but so were all the other kids.  When I inquired with the care provider, I found there had been two substitute teachers, one care provider on vacation, and one provider moved on to another job.  The result was a short staff and bringing… Read More